Everything Coworking


The Everything Coworking podcast shares trends and how-tos for coworking operators and anyone following this exploding trend. Jamie owns coworking spaces in Chicago and Palo Alto under the brand Enerspace Coworking. She is the president of the League of Extraordinary Coworking spaces, a global network of 35+ boutique coworking spaces. She also advises start-ups, Fortune 100 companies and other coworking spaces on space design and operations.

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The Everything Coworking podcast shares trends and how-tos for coworking operators and anyone following this exploding trend. Jamie owns coworking spaces in Chicago and Palo Alto under the brand Enerspace Coworking. She is also the Executive Director of the Global Workspace Association.
🇬🇧 English
last modified
2019-10-30 17:51
last episode published
2019-10-30 09:00
publication frequency
12.99 days
Jamie Russo author  
jamie@everythingcoworking.com (jamie@everythingcoworking.com) managing editor  
Jamie Russo owner  
Number of Episodes
Detail page
Business Education Training Design Arts



Date Thumb Title & Description Contributors
30.10.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Inside the Work Life of Bryce Hill US Winner of the Community Manager Award

The guest in Episode 125 of the Everything Coworking Podcast guest is Bryce Hill, Community Manager for Office Evolution in Denver, CO.    We talk about: - His background before joining Office Evolution.  - What led him to join Office Evolution. - The ...
Everything Coworking author
23.10.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Jennifer Easton, VP of Marketing at the International WELL Building Institute

The guest in Episode 124 of the Everything Coworking Podcast is Jennifer Easton, Vice President of Marketing at the International WELL Building Institute. We talk about: - She explains what WELL it is and who it aims to serve.
 - What new and exciti...
Everything Coworking author
16.10.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Inside the Work Life of Lorena Solis, International Winner of the Inaugural Community Management Award

Today’s guest is Lorena Solis, Regional Manager of IOS Offices in Mexico in Guadalajaro. - Her background before she joined IOS OFFICES and explored coworking. 
 - What motivated her to join IOS OFFICES.
 - What IOS OFFICES is. She shares everything...
Jamie Russo author
9.10.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Mike Kriel, CEO of Launch Workplaces on Patience, Management Agreements and the Value of Incubating Tenants

Today's guest is Mike Kriel, CEO of Launch Workplaces with locations in the greater Baltimore, Washington DC area. We talk about: - Mike’s background. - The story of how Mike got into coworking. - What Mike’s business look like today - number of locati...
Jamie Russo author
1.10.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

121. Alex Hughes, Co-founder of CENTRL Office on National Expansion

Today’s guest is Alex Hughes, Co-founder of CNTRL Office    We talk about:  Alex’s background and Coworking story Their expansion from Portland into LA, Dallas and Sacramento Their ideal customer/who they serve How their locations are staffed and what...
19.09.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Potential Operator Blind Spots and Setting up to Scale

Today’s guest is Angie O’Grady, Partner & COO @ StellaPop I Management Consulting I Workplace Services.  We talk about: - The areas in which operators tend to have the biggest gaps and need support to be successful. - The attributes that tend to co...
Jamie Russo author
11.09.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

119. A Deeper Dive into Physical and Cyber Security for Coworking Spaces

Today’s guest is James Shannon, Chief Product Officer at essensys. I invited him on to continue our coverage of physical and cyber security in coworking spaces. Essensys has deep expertise in this topic. If you missed episode 108, that’s another good l...
4.09.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

118: Best Practices for your Coworking Space Search

Casey Godwin is unique in that he's done enough deals in the coworking space to develop an expertise around the model and best practices for the coworking space search process. Casey starts the episode by setting our expectations around what a CRE brok...
28.08.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

117: The Future of Flexible Office: A Deep Dive with Mark Gilbreath

Mark Gilbreath has one of the most comprehensive vantage points of the Flexible Office Industry. As the CEO of LiquidSpace, he serves casual flex office users, corporate occupier users, SMB users, operators with space to offer and landlords with space ...
13.08.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

116. Case Study: What We can Learn from the Downfall of a Membership-Based, Local Business

In a membership-based business, each month we win new members and lose others. Our business model relies on a systematic sales and marketing approach that drives net positive membership growth each month. In this episode, we analyze a local, membersh...
7.08.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

115: How to Outsource Critical Business Tasks That you Can't get to

In this episode, I share my go-to platform for outsourcing critical business tasks that I just can't get to. You'll be amazed at the breadth of expertise that you can leverage on a project-basis or long-term if needed. I share example projects that I o...
22.07.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

114. Coworking Insurance for you and your Members

BJ Rosinus has a real estate background, ran a coworking space in Florida, and then decided to join one of his members in serving a niche need for the coworking space - insurance for operators and members.  Insurance is not the sexiest topic, but your ...
16.07.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

113: 6 Steps to Take When the Competition Starts to Heat Up

Whether you’re new and worried that someone is going to beat you to opening in your market, or you’ve been in business for awhile and competition in your market is starting to heat up, this discussion is for you.   www.everythingcoworkingclub.com
3.07.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

112. Hannah Walker: Lessons Learned through WorkHub's First Year in Business

Hannah Walker reflects on her team's first year in business at WorkHub in Tyler, TX. We cover: A little about Tyler, TX What role does Workhub play in your community? What is special about Workhub? What WorkHub members do for work What has surprised Ha...
20.06.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

111. Franchising your Coworking Business: How it Works and why you'd do it

In this episode, Susan Glosby owner of WorkAway Solutions outside of Washington, DC, shares her coworking story AND her expertise in franchising major brands. In this episode, I asked Susan to share: What is franchising? What’s involved in franchising...
19.06.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

110: Mara Hauser shares NEOCON 2019 Highlights from a Coworking Perspective

We cover topics including: What is NEOCON? Why do you attend? Who should attend? What are the latest commercial office design trends that apply to coworking? Interested in a training and development program for your Community Manager? Get more info h...
5.06.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

109: Troubleshooting your Marketing Mix

In this episode, we talk about what to do when your tour flow doesn’t feel right, or better yet, when your tour tracker data demonstrates your numbers are down. Always get back to basics to troubleshoot issues. It’s tempting to do a “shoot, ready, aim”...
22.05.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

108: Cybersecurity for Coworking 101

Anne Hardy, Chief Security Officer at Join Digital, shares with us the basics on our physical security and cyber security responsibilities as coworking space operators. Some categories of members such as corporate employees and funded tech startups, wi...
15.05.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

107: Niche Coworking with Palletized

Maximilliano and his childhood friend, stumbled upon a unique need in the coworking market. They had a logistics operation involving inland transportation in the US, and they realized that many of their customers were operating some aspects of their bu...
8.05.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

106: Melissa Saubers on Inclusion in our Programming

This week's guest is Melissa Saubers. Melissa is the Chief Connector and CEO of Cowork Waldo (founded in 2012) and Co-Founder & Past President of the Record-Setting & Award-Winning Kansas City Coworking Alliance (founded in 2015). Melissa share...
1.05.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

105: Jerome Chang: Architect, BLANKSPACES Founder, Coworking "OG"

In this episode, Jerome and I tackle questions such as:    What are the things that you do in your business that are unique to approaching the business as an architect AND an operator? For those that are listening and just getting started - can you tal...
24.04.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Just Jammin' with Jamie - To Niche or not to Niche?

One of my Coworking Startup School students recently asked about choosing a niche group to serve with her coworking space. It's very common to get nervous when you start to consider designing specifically for a segment of the market and therefore poten...
25.03.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Just Jammin' with Jamie - Case Study: Premium Pricing and Positioning

I love examples from other industries that make me think about aspects of the coworking industry. This case study is about a summer camp that charges $100 more a week than the other neighborhood camps and how they explain this on their website. It's ab...
20.03.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Just Jammin' with Jamie: Managing Community Norms in a Coworking Space

In this short episode, I share a story of a Flight Group member who recently launched his space and found himself managing a long list of community norm challenges - the sensitive, sometimes awkward aspects of bringing together a bunch of professionals...
8.03.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

Just Jammin' with Jamie: It's not the Problem - It's your Attitude about the Problem

Kicking off a new "bonus episode" format that will allow me to share insights that apply to business but don't fit into my typical episode approach. This one addresses mindset when $hit goes wrong and messes with your expected outcome. Let me know what...
6.03.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

104: Jacob Bates, CEO of CommonGrounds Workspace: From CRE at Nike to Raising $100M as a WaaS provider

Currently in Carlsbad, Long Beach, San Jose and Denver, CommonGrounds Workspace is on an aggressive growth plan to add 2 million square feet across 50 locations in the next two years. All of this is made possible by a $100M capital raise. Jacob's persp...
20.02.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

103: Venture X President Jason Anderson on Coworking and the Franchise Model

On this episode, my guest is Jason Anderson, recently named President of Venture X, one of the fastest growing premium shared workspace concepts in the country. Prior to joining the shared workspace community, Jason was the Chief Technology Officer and...
7.02.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

102: Adding Offices and Meeting Rooms using Modular Building Systems - My Personal Debrief

This is a debrief and case study of my Enerspace Referesh Project with a focus on adding additional team spaces and a meeting room. I dive into details on the planning and install process for the modular wall system we used by Emagispace. I worked with...
30.01.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

101: How to Legally Pass Credit Card Fees to your Members with Jack Richer of PlacePay

This question came up recently in one of my Flight Group sessions. One of the FG members wanted to start encouraging ACH payments and wondered if she could pass fees to members and how that would be received. I was hesitant because I know passing fees ...
3.01.2019 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

100: What you Need to Know about Furniture for Coworking Spaces

Furniture: New, used, refurbished, contract...what does it all mean and what's right for my coworking space? What role does a furniture dealer play and how do I find one that "gets" coworking? We cover it all in this episode with Mara Hauser, CEO of 25...
27.12.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

99: How to Get Relevant Answers to your Coworking Questions

Facebook Groups, Google Groups and Slack Groups are all great potential resources to answers to your coworking questions. That being said, ask a question like, "What CRM do you use?" and you'll get 20 different responses. When you ask a group of relati...
19.12.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

98: Goal Setting for Coworking Space Operators

In this episode, we talk through three keys to getting what you want out of 2019 (or anytime you're in goal-setting mode). This is the process my business coach (Simone at Cultivate Advisors) uses with all of her clients. It forces discipline upon thos...
28.11.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

97: Demystifying Google Ads for Coworking Spaces

This week, Kevin Whelan has deep expertise in marketing that he is applying to Coworking Spaces. I have been working with Kevin on some strategic projects for the Global Workspace Association and Kevin is the outsourced CMO for IQ Office Suites, a cowo...
14.11.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

96: Industry Stats: Growth and the Strength of the Independent Operator

Michelle Bodick, Managing Director of Sales and Marketing for the Americas at Instant Offices shares their research which reports that 68% of the coworking market is run by independent operators. Instant has a strong research group that frequently publ...
7.11.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

95: Aligning your Actions to your Goals

Sometimes we commit to something verbally but don't think about the workflow required to get there. What actions do we need to take? What behavior do we need to model? What language do we need to use to commit to that goal? This episode dives into a pe...
30.10.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

94. Case Study: Bringing Community to a Neighborhood in Oakland

In this episode, I talk with Ellen Kim, co-founder of Temescal Works in Oakland, California. Ellen is a member of my Flight Group program. She was in the pre-launch Flight Group program and then graduated into the “In Flight” Group program after she op...
24.10.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

93. How to help your members get access to healthcare benefits

One of the most challenging aspects of starting a business is dealing with administrative tasks like payroll and finding affordable access to healthcare for your team. In this episode, I talk with Peter Zinn, whose role is “The Strategic Partner to the...
17.10.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

92. 6 Things you should Focus on Post-Launch

You've hosted your grand opening and you're live! You feel like there should be a light at the end of the tunnel but you're still feeling the overwhelm of giant to-do lists and feeling like you can take a breath and try to think straight. That to-do li...
10.10.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

91. Five Reasons why it Pays to be Small but Mighty

The Instant Group reports that 68% of the market is made up of operators outside the top 6 national companies. So 68% of the market is not WeWork or Knotel or Regus or Premier Business Centers. We are, however, seeing the market share by number of loca...
4.10.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

90: Top 5 Takeaways from the 2018 FlexOffice Conference

At the time of this recording, we're a few weeks out from the 2018 FlexOffice Conference. This week, I share my primary takeaways through my lens as a primary conference organizer and industry member.   Full Show Notes Here
12.09.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

89: Leadership Systems Behind Successful Coworking Spaces

In this episode, I go through a framework for implementing consistent team meetings as a part of your leadership system for running a successful coworking space.  You can have the right location, a gorgeous space and a great community and still have th...
5.09.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

88: Mindset Matters - An Interview with Leadership Coach Rita Hyland

This week we're shifting from working on the "how" to working on the mindset challenges that often prevent us from making progress and living our best lives. I am highly trained in the “how” department. So much so that my analytical rigor as an MBA g...
29.08.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

#87 Case Study - How to Sell more Team Spaces

In this episode, I do a problem-solving session with Anthony Vetesse of Synchronous Solutions Coworking in Detroit. He reached out and asked for some help figuring out why he can sell his open space memberships all day long but struggles with his off...
22.08.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

86: Part 3/3: The Coworking Sales Funnel Dissected

What you can do to get your scheduled tours to actually show up for tours.\n\n>The DNA of the coworking space tour experience.\n\n>The tour follow-up process.\n\n"}" data-sheets-userformat= "{"2":897,"3":[null,0],"10":0,"11":4,"12":0}"> This i...
15.08.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

85: 2/3 of The Coworking Sales Funnel Dissected

This is the second episode in a three-part series on the Coworking Sales Funnel. If you missed episode #84, make sure to go back and listen. Make sure to tune in next week for episode #86 for the third and final episode of this series. In this second e...
8.08.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

84: 1/3 The Coworking Sales Funnel Dissected

This is the first episode in a three-part series on the Coworking Sales Funnel. There’s a lot to cover on this topic and I want to keep it digestible. So make sure you tune in next week for episode #85 for the second part of this series. In this first ...
25.07.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

83: 2018 Coworking Tech and Tools Guide Review

Creating the right tech stack in a coworking space is critical to keeping yourself sane, creating time for strategic work for you and your team, and to creating a positive, friction-free experience for your members. Being committed to the core parts ...
18.07.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

82: Top 5 Reasons Coworking Spaces Fail

In addition to my own experience, I see a lot of businesses, P&L's, pro-formas, etc. and have pieced together what I think are factors that contribute to the failure of a coworking space. No matter how emotionally committed you are to getting a spa...
27.06.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

81: Pre-selling your Coworking Space - Mindset and Marketing

I generally see two types of mindset out there on opening a coworking space. There are the folks that will start selling the story to anyone who will listen before they’ve even signed a lease. Then there are the folks that want to get the space built, ...
19.06.2018 http://static.libsyn.com/p/assets/8/9/4/9/894903d21787142f/Podcast-artwork-final-EC.png

80: Mara Hauser on The Design Process for Coworking Spaces

Mara Hauser covers the design process for coworking spaces from identifying your core user to branding to determining your program. Join us for a unique opportunity to hear from a successful coworking space operator who also owns a corporate interiors ...