Track Changes

Technology and culture, hosted by the people of Postlight.

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Technology and culture, hosted by the people of Postlight.
🇬🇧 English
last modified
2019-08-20 18:43
last episode published
2019-08-20 04:30
publication frequency
7.07 days
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Date Thumb Title & Description Contributors

Analyze Society and You Have a Trend: A conversation with The Markup’s Adrianne Jeffries

Follow the Data: On this week’s episode of Track Changes, tech journalist Adrianne Jeffries sits down with us to talk about The Markup, a new non-profit data driven newsroom. She talks about the importance of using data to combat bias and about how usi...

The Design System Has To Reflect The Business : Paul and Rich on Twitter’s Redesign

Without the user there is no product: When Twitter rolled out its new design, many users were upset with the new changes, but what comes first, the product or the user? On this week’s episode Paul and Rich sit down to chat about Twitter’s redesign. We ...
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Playing with Fire: Why Email is a Dangerous Game

What's the purpose of Email today? This week Paul and Rich sit down to discuss the monster that email has become. Email has transitioned away from a place to have conversation and become a function that eventually moves to another platform (usually Sla...

You Don't Release Software, You Let It Escape: Paul and Rich on Shipping

To ship or not to ship: Software is never ready, but sometimes you have to ship it. This week Paul and Rich sit down to talk about the difficulties of shipping software. We share tips on how to deal with numerous stakeholders and engineers so that you ...

Do Humans Need Privacy: Paul and Rich on Superhuman and Zoom

Do Digital Boundaries Exist?: This week Paul and Rich sit down to talk about this week’s tech scandals. We chat about the security flaws found within email client Superhuman and teleconference software Zoom. Do these companies have an obligation to pro...

Content Management for Enterprise : A conversation with Percolate’s Noah Brier

Technology is not a panacea: This week Paul and Rich sit down with Noah Brier, who explains to us why technology cannot solve all of our problems. Noah has done countless interviews with enterprises about their tech needs, and has created content marke...
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Creating Need: Paul and Rich put a critical lens on new industry trends

Digital Transformation is like a Horoscope: In this week’s episode, Paul and Rich sit down to discuss need creation and the tech industry's move to talk about trends in such abstract language that it seems like it applies to everybody. We chat about th...
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Resilient Management: A conversation with management expert Lara Hogan

Focus on Core Needs: Lara Hogan knows and loves management so she wrote a book about it. This week she joins Paul and guest host Gina Trapani to chat about her new book and about leadership in the workplace. Lara breaks down her framework for managing ...
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Software Centralization vs. Decentralization: Which is best?

One size never fits all: This week Paul and Rich discuss two of the need to decentralize or centralize software platforms. Worried about the dozens of unintegrated platforms that have appeared over the years? Feeling restrained by the old legacy softwa...
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Getting People To Click: A Conversation With Banner Ad Expert Al Rotches

Don’t hide what you want people to do: is the advice that Al Rotches gives Paul and Rich about online advertising. Al has built a career on making banner ads for clients like Barack Obama and Hillary Clinton. On this week’s episode, we chat with Al abo...
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Improving Slack: The Postlight team on developing their new product Dash

No more slapdash, we want Slack-Dash: Ever get bogged down by a neverending Slack thread where few decisions ever get made? On this week’s episode of Track Changes we hear about a new Slack app that solves this very problem. Paul and Rich sit down with...
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Stop Touching It: Paul and Rich on Software Updates

Is this really necessary?: This week Paul and Rich sit down to discuss the current culture surrounding software updates. Are constant software updates necessary? Are they improving the user experience or complicating it? We chat about our love/hate rel...
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Technical Definitions: A conversation with Wordnik’s founder Erin McKean

Improworsement: is an improvement that makes things worse, and Erin McKean knows all about that. She's wanted to create dictionaries since the age of eight and this year she is celebrating the 10th anniversary of Wordnik, an online dictionary she helpe...

Dear Technology, We Still Love You : Paul and Rich Come to Tech’s Defense

Technology, You’ve Changed: For years, the conversations we’ve had about tech have focused on the negative. We’ve all heard about how tech giants have infiltrated our politics and our privacy, we’ve ridiculed the power-hungry people behind the platform...
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The Problem with Software: A Conversation With Former Microsoft Programmer Adam Barr

Don’t go chasing easy answers: This week Paul and Rich are joined by Microsoft veteran Adam Barr to speak about his new book, The Problem with Software. Barr worked as a programmer for Microsoft for over 20 years and during this time he saw a number of...
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Stepping Away to Think Better: Paul and Rich on Making Time for Creative Thinking

Prioritize growth and allow for risk: This week Paul and Rich come back from holiday to discuss the best ways to encourage creative thinking. We uncover the relationship between reducing clutter and problem solving. We discuss the importance of deadlin...
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Reflecting on Gmail 15 Years Later

Email sucks: On this week’s episode of Track Changes, Paul Ford and Gina Trapani reflect on how Gmail has revolutionized email over the past fifteen years. We recall the many iterations the platform has gone through—going all the way back to the days w...
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Marketing Funnels : You’re Just A Cog In The Machine

This week on Track Changes, Paul and Rich sit down with a live studio audience to discuss funnels. Lately, Salesforce and Mailchimp seem to be everywhere, from the buildings around us to the platforms we’re creating for clients. How can we integrate sa...
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Chasing Paper in a Digital World

Beyond metaphors and into the digital future : In 1973, Xerox PARC introduced the Xerox Alto. It was the first computer to support an operating system based on a graphical user interface. This began the desktop metaphor; the computer monitor as if it w...
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Levelling the Playing Field: A Look at the Spotify-Apple feud

The battle over the App Store is far from over: In March Spotify launched Time to Play Fair, a website outlining how Apple mistreats companies like Spotify by charging excessive fees, blocking upgrades and promoting its own services in its App Store. S...
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Learning to Code to Understand Technology | A Conversation with Andrew Smith

Why Go In?:  On today’s episode of Track Changes, Rich and Paul sit down with Andrew Smith, a journalist and writer who recently learned to code. We talk about following curiosity, and learning to program in a world where almost everything we interact ...
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Managing At My Worst and At My Best

It is always a negotiation: This week on Track Changes, Paul and Rich discuss how to be a good manager and leader of people. We compare past experiences we’ve had as managers at our worst and best selves, and what we’ve learned from them (Tip: do not p...
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It’s Good To Be The Idiot: A Conversation on 3D and Diving Into New Technology

Turning the universal mouse button on its head: this week, Paul and Rich discuss the importance of getting into new skills and unlearning old habits. We look at Rich’s new interest in Blender, how it’s led to him making a beautiful hotdog, and the time...
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Letting Design Function: Product Designers Talk Relay

Good design doesn’t have to be complex: Like many, Rich feels like a bit of an outsider when it comes to design. To non-designers, the field can seem confusing, at times even intimidating. But it doesn't have to be like this way. At Postlight, design d...

What if Al Capone wrote C+? : Evan Ratliff on the The Mastermind, Paul Le Roux

Can a reclusive coder become a criminal mastermind?: Journalist and author Evan Ratliff spent four years piecing together the story of Paul Le Roux, a programmer who began by selling hundreds of millions of dollars’ worth of painkillers through an onli...
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Back to Words: Getting Past Clutter Online

The web is a mess, and it’s getting messier: This is something you know if you read articles online. Close the pop-up, scroll past the ads, and click ‘next page’ to finish the piece. You’re right, it shouldn’t have to be this hard. In 2009, Rich hacked...
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What Harper Reed Thinks: A Conversation With Obama’s Former CTO

A Creative Path to Find What's Next :  Harper Reed could have listed his many accomplishments on the historical monument he installed in his parents’ front yard. It could have said that he founded Modest, a mobile retail startup eventually acquired by ...
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Click to Add Title: Making a Better Pitch Deck

Less is more: There’s nothing cool or sexy about a pitch deck. Business folk love them. They’re meant to convince the viewer of something. Some people have a talent for producing them, but most need a bit of guidance. Like them or not, pitch decks run ...
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Playing it Safe: Authentication in 2019

It isn’t Glamorous, But it’s Critical. In this episode, Paul and Rich explore a time-consuming component of product development: Authentication. You know the drill. You save time and having to memorize another pesky password by using Google or Facebook...
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How Can Data Drive Digital Journalism?: A Conversation With Chartbeat’s Josh Schwartz

Behind Every Great Media Outlet Is Clever Analytics Software:This week Rich and Paul speak to Josh Schwartz, chief of product at Chartbeat, the content analytic ssoftware used by media heavy weights across the globe, including The New York Times, CNN a...

So You Want To Work With An Agency : How They Get You

Fear, Flattery and Word Salad: In this week’s episode, Paul and Rich spill (not-so-secret) insider secrets and discuss what businesses should be wary of when hiring a digital agency. Analytics change, as does the in-house vision for a product. How can ...
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Flamethrowers, Pinterest, and Global Connectivity: Looking Forward to 2019

Conversations are Terrible. Podcasts are Good: 2018 was a rough year for technology in the popular mind. We look at what went wrong to see how it can inform the future tech of 2019. We could say that 2019 is about accepting the fact that we’re all doo...
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Perry Hewitt


2018 in Review : Tech, Geopolitics, and Fortnite Dances

Cultural Dialogue is The Person Of The Year: People, corporations, and governments expressed their hesitation and suspicion towards tech in 2018. Is Facebook demolishing the pillars of society? Is your child doing Fortnite dances? Where has blockchain ...
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Meeting the First Promise : How Showing Value is Your Most Valuable Political Tool

Why Do People Want To See Others Fail? This week on Track Changes, we take a look at the power dynamics that play out when we go into big companies to solve problems and ship software. What happens when organizations show that they don’t want our help ...
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Design Gestures With Extraordinary Impact : A Conversation With Allan Chochinov

There’s a Difference Between School and Real Life: This week on Track Changes, Paul and Rich sit down with Allan Chochinov, chair of the MFA in Products of Design program at the School of Visual Arts and founder of design network Core77. We talk about ...
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Is Amazon Good for Society? Because It's Taking On New York.

        Photo by Joe Lewandowski on Unsplash It’s Black Friday Forever in America: This week on Track Changes we ask the question on everyone’s minds: Are we happy that Amazon has come to Queens? On one hand, our own consumer choices have bro...
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Screen Time and Me Time : A Conversation On Platform Obsessions

Everything You Like Is Garbage: You know the creepy feeling of walking into a dark room and finding your kid hunched over the iPad with their eyes glazed over? So do we. On this week’s episode, Paul and Rich talk about addiction and obsession —  words ...

Can Design Be Open Source?: A conversation with Dylan Field about Figma and collaborating on design

How Do We Move The Rectangle: It’s no secret that we think design is integral to engineering great products. This week Gina Trapani and Skyler Balbus are joined by Dylan Field, CEO of Figma, to talk about how Figma’s collaborative interface design tool...
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Inspect Element : Diving Into The Complexity Of The Web

  The Web is a Complex Place: Have you noticed that Track Changes has migrated off of Medium? That got us thinking about WordPress as a platform that’s changed enormously in the past few years. Front-end development has exploded. The way we use ...
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Anniversary of Leadership

Don’t Add Bullshit To The World: In recent episodes you’ve heard from Paul, Rich, and various guests talk about scaling, ethics, design, and engineering — now it’s time to hear from Postlight’s other leaders. We discuss the diverse backgrounds of our ...
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The Leaky World of Tech Reporting : A Conversation With Louise Matsakis

Tech is Giant, Monolithic, and Scary: This week, Paul Ford and Rich Ziademeet with Louise Matsakis to discuss how tech reporting has evolved alongside the hyper-growth of tech companies. How has the role of journalists changed? Which companies are diff...
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Announcing Upgrade!

Creating a Language We Can Carry Forward: People get really good at bad habits. When we talk about digital transformation, we’re talking about more than software and systems — we’re dealing with how people work with software and with each other. This w...
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Kill 'Em All : All Giant Platforms Eventually Self-Destruct

Never Going Away: It’s hard to conceive how tech giants will be destroyed. Might it be Government regulation? Another Great Depression? Genius disruption from Topeka, Kansas? This week, Paul Ford and Rich Ziade discuss the changeable future of tech by ...
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Turning The Digital Product Studio On Its Head : In Conversation with Jules Ehrhart

  What Is Creative Capital, Anyway?: This week, Paul Ford and Rich Ziade meet with Jules Ehrhardt, founder of Creative Capitol Studio FKTRY, the author of the term ‘digital product studio’, and an advocate for authenticity. On this episode, we talk a...
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Design Matters : A Conversation on Digital Transformation

Harpal Singh Design is Not an Add-On: Why did it take so long for design to come back into the conversation? This week, Paul Ford and Rich Ziade talk about Digital Transformation and the marriage between Design and Engineering. We talk about how how...
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Scaling Ethics While Scaling Platforms

  Making the World a Better Place: This week, Paul Ford and Rich Ziade discuss how the ingegrity of platforms like Facebook and Twitter has been compromised by their growth. We talk about Facebook as a company versus Facebook as a system, and why the...
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Dealing With Cycles: A Conversation with Michael Shaoul

  Trusting Your Gut: This week, Paul Ford and Rich Ziade are joined by Michael Shaoul, the philosopher-manager of Marketfield Asset Management and expert on business cycles and the convergence of world events and geopolitics. Is the cycle of commer...
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Going Off Script : A Coversation on SDKs

Pull to Refresh? How about Smile to Fave: This week, Paul Ford and Rich Ziade discuss the building blocks of software development. Why do apps so often look and behave the same? We break down the tension between working within beautifully designed p...
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Bad Blood: A Conversation on Megalomania in Silicon Valley

Product is Humbling: This week, Paul Ford and Rich Ziade talk about John Carreyrou’s Bad Blood: Secrets and Lies In a Silicon Valley Startup, a book about “what can go wrong when you believe stuff”. Drawing comparisons to Wild Wild Country’s Baghwan...
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